Frequently asked
FAQ
Everything we hear before an order ships — ordering, artwork, production, pricing, and paper stock.
Ordering
What is the minimum order size?
12 packs per order. That minimum lets us run offset or digital print jobs efficiently and keep per-unit pricing reasonable.
Is there a maximum order size?
No practical maximum. We print test runs of a few thousand units up through six-figure annual print programs on the same production line.
Can I order a sample before committing to a bulk run?
We do not sell single-unit samples, but every order starts with a free digital mockup so you see exactly what will print before you commit to the 12-pack minimum.
Can I mix products or styles in one order to hit volume pricing?
Yes. Combining slip styles or sizes in a single order can help you reach a volume price break. Ask about it when you request your quote.
Can I reorder later and match my last batch exactly?
Yes. We keep your approved artwork, paper stock, and specs on file, so a reorder is a short confirmation email rather than a new design project.
Design & Artwork
Do you charge for mockups?
No. Mockups are free, revisions are unlimited until you approve the layout, and you are not charged anything until you sign off on the final proof.
What artwork files do you need?
Vector files are preferred: AI, EPS, SVG, or a print-ready PDF. If you only have a photo or a low-resolution PNG of your logo, send it anyway. Our team can recreate it as print-ready art at no charge.
I don’t have a logo yet. Can you help design one?
Yes. Send any reference image, brand colors, or even a rough sketch, and our designers will build print-ready artwork from it as part of your free mockup.
Can you match my brand colors or a specific Pantone?
Yes. Send your Pantone reference or brand color codes and we will match them as closely as the chosen print method allows.
Can you add variable data like sequential order numbers or customer names?
Yes. Send a spreadsheet with the data you want printed per slip, such as sequential order numbers or individual customer names, and we will lay it into the run.
How many design revisions do I get?
Unlimited. We keep revising the mockup until you approve it, and payment is only collected after approval.
Production & Shipping
How long does production take?
About 2 weeks from the moment you approve the final mockup, with faster turnaround available with express shipping.
Do you offer rush production?
Yes, in many cases. Tell us your target ship date when you request a quote and we will confirm whether a rush timeline is possible for your order.
Where do you ship?
We ship nationwide. See our Shipping Policy for full details on carriers and delivery timelines.
How much does shipping cost?
Shipping is quoted along with your order once we know quantity, destination, and packaging preference.
Can you ship to multiple addresses or fulfillment centers?
Yes. We regularly split orders across multiple 3PL or fulfillment center addresses. Let us know the split when you place your order.
What if my order arrives damaged or wrong?
We make it right. Contact us with photos of the issue and we will replace or correct the order under our Return Policy.
Pricing & Payment
How much do custom packing slips cost?
Bulk pricing works out to just pennies per unit at the 12-pack minimum. Your final quote depends on quantity, paper stock, and decoration method.
Why don’t you list exact prices on the site?
Final price depends on quantity, product style, paper stock, and decoration method, so we quote every order individually rather than posting a price that would not apply to most orders.
What payment methods do you accept?
We accept major credit cards and ACH transfer. Established accounts can also pay by purchase order.
Do you offer a price-match or lowest-price guarantee?
Yes. Send us a comparable written quote and we will do our best to match or beat it.
Product & Care
What colors and finishes are available?
White uncoated, recycled kraft, full-color print, black ink only, two-color print, or select “not sure yet” and we will recommend an option during your quote.
Is the print durable and smudge-resistant?
Yes. Offset and digital printing both cure ink into the paper fiber rather than sitting on top, so slips hold up to normal handling, folding, and light moisture without smearing.
What is the paper stock made of?
24lb to 60lb uncoated paper stock, available single- or double-sided depending on how much information you need to print.
Can slips include a perforated stub or built-in return label?
Yes. See the Perforated Order Slip for a tear-off stub format and the Return-Label Combo Slip for a built-in return label section.
Do you offer eco-friendly or recycled paper options?
Yes. Recycled kraft is one of our standard color and finish options, available across all packing slip styles.
Still have questions?
Send your logo and a target quantity — mockup and pricing within 24 hours.
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